Slido add-in is listed in the Inactive Application Add-ins in PowerPoint Options dialog.
#Powerpoint 2016 troubleshooting windows#
Use the slider to select the 2nd value from top named ‘ Notify me only when apps try to make changes to my computer (default)’įor more information go to User Account Control documentation.ĭownload the Admin installer if you’re using a built-in administrator accountĪs the basic installation of Slido for Windows is not compatible with the built-in Administrator account, you’ll need the Slido for Windows admin installer to be able to use Slido in PowerPoint.Start typing “ Change User Account Control settings” and launch the application.To enable User Account Control, you’ll need administrator computer rights: A runtime error occurred during the loading of the COM Add-in.” The Slido for Windows will show this error in the COM Add-ins dialog:.You cannot access Slido from the Home tab in PowerPoint.Slido add-in stays inactive in the list of add-ins in the PowerPoint Options dialog.You’ll need administrator rights to change the User Account Control settings. Slido for Windows requires the User Account Control to be enabled in Windows. If you need help or have questions, contact. Enter the path C:\Users\*\AppData\Local\Slido\Slido for Windows in the Exclude files and paths from attack surface reduction rules policy. Go through the wizard and configure the policy.
#Powerpoint 2016 troubleshooting windows 10#
Use Platform: Windows 10 and Profile: Attack Surface Reduction rules In the Manage section, open Attack surface reduction Open Microsoft Intune and go to Endpoint security You can adjust the Endpoint Security Policy to exclude Slido for PowerPoint installation path from ASR rules. Also, Windows Defender may be blocking some parts of the Slido Add-in, too. If you’re using Microsoft Intune to manage the devices, the Attack surface reduction policy is enabled which blocks any Microsoft Office applications from creating processes. Click “Show content”, copy-paste the following text and send it to your IT admin to adjust the rules. One of the reasons why this may be happening could be your computer policy set by your system administrator.
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Sidebar isn’t loading and stays white (or shows an error) The rules or exceptions would need to be configured using the domain masks instead of entering specific IP addresses as we use dynamic IP addresses.
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If you’re using some type of firewall or proxy server, you can make the above mentioned domains to be accessed by the Add-in processes. The processes - Powerpnt.exe, Slido.exe and need to be able to run and connect to the following domains in order for the Slido add-in in PowerPoint to function properly. Slido for Windows currently doesn’t support proxy authentication of any kind. Click “Show content”, copy-paste the text and send it to your IT Department to add an exception for Slido. One of the reasons why this may be happening could be your network setting. Polls, Quiz or Q&A do not work in presentation mode. ? If this control isn’t available or it jumps back to the default position after restart, please contact your IT or system administrator.